RYPAY, a registered brand of Riyadh Microfinance Private Limited, herein referred to as RYPAY.
By accessing and using RYPAY, YOU accept and agree to the terms, conditions, and rules without limitation and qualification.
We reserve the right to modify these terms at any time without prior notice. Your continued use of RYPAY following any such modification constitutes your agreement to follow and be bound by the modified terms. Any additional terms and conditions, disclaimers, privacy policies, and other policies applicable in general and/or to specific areas of this website or web app, RYPAY, or to a particular service are also considered as terms.
RYPAY does not at any point during any transaction between the USER and the merchant/vendor and/or service provider take ownership of any of the products/services provided by the merchant. Nor does RYPAY at any point assert any rights or claims over the products/services offered by the merchant to the USER. The cancellation/refund, if any, will be governed as per the terms and conditions of the aggregator or the merchant/vendor. RYPAY has no role in governing refund/cancellation charges. RYPAY will not be responsible for refund/cancellation, including any charges arising therefrom.
In the event YOU erroneously send a payment to a wrong party or have sent a payment for a wrong amount, RYPAY shall have no liability in this regard, and your only recourse will be to contact the third party to whom such payment was sent and seek a refund (if any). RYPAY will not refund or reverse a payment erroneously made by YOU.
All sales of prepaid recharge on the RYPAY platform are final with no refund or exchange permitted. YOU are responsible for the mobile number or the account number for which YOU purchased the prepaid recharge and all charges that result from those purchases. YOU are also responsible for the information relating to data card and similar recharge services and all charges that result from those purchases. RYPAY is not responsible for any purchase of prepaid recharge for an incorrect mobile number or DTH account number or incorrect data card information and/or similar services.
RYPAY disclaims any accountability, legal, losses/damages, or otherwise, that might arise because of the act, omission, or otherwise of any USER on its website/mobile application or caused by the same. USER/YOU expressly admit that RYPAY is only a payment facilitator and intermediary, and as such, stands indemnified from any accountability that might arise because of the same. YOU (USER) moreover acknowledge that visiting/using RYPAY website/mobile application is an implicit acceptance/confirmation of this disclaimer on your part.
YOU are requested to go through the merchant/vendor provided terms and conditions on their website and/or platform. RYPAY is not responsible for your inability to access such terms and conditions or for any loss resulting from such terms and conditions or lack thereof. YOU agree and acknowledge that the actual contract for sale is directly between YOU and the merchant/vendor. RYPAY does not control or prevent changes in the published details and descriptions of websites/apps operated by the aggregator or the merchant/vendor and is not responsible for any content therein. RYPAY has no control over the existence, quality, safety, or legality of items displayed; the accuracy of the aggregator’s content or listings; the ability of the aggregator and merchant/vendor to sell items or provide services. RYPAY does not at any point during any transaction between YOU and aggregator/merchant/vendor take ownership of any of the listing, bookings, or services offered by the aggregator/merchant/vendor. Nor does RYPAY at any point assert any rights or claims over the same offered by the aggregator/merchant/vendor to YOU. The aggregator or the merchant/vendor is solely responsible for the content/listings/bookings made available by it through the RYPAY platform, and YOU should contact the respective aggregator or merchant/vendor directly. For more information, we request YOU to contact the vendor/merchant/service provider in order to get further clarifications and confirmation, or the same can be confirmed on their websites as well.
RYPAY is not a warrantor of the content/listings/bookings/services being offered on RYPAY by various aggregators or merchants/vendors. YOU understand that any issue or dispute regarding the warranty, guarantee, quality, and service will be addressed as per the terms and conditions of the aggregator or the merchants/vendors, and YOU agree to handle such issues and disputes directly between YOU and the aggregator or merchant/vendor.
RYPAY is not responsible for any warranty, guarantee, post-sale claims, genuineness of listings/bookings, content, products, and services. RYPAY will not be liable for any claims, including but not limited to any misrepresentation by the aggregator or the merchant/vendor in its content/listings/bookings.
Notwithstanding anything contrary contained herein, the service, the interface and API work, and their respective information, pricing and data, and availability are subject at any time and from time to time to human, mechanical, typographic, or other errors, oversights, mistakes, limitations, delays, service interruptions, including, without limitation, as may be due in whole or in part to, related to or arising out of (i) computer hardware and software, telecommunication and operating systems, databases, or business processes and procedures, other problems inherent in, or which may be associated with, the use of the internet and electronic communications including, without limitation, force majeure events, government/regulatory actions, orders, notifications, etc., and/or acts and omissions of third parties, etc.
Any amount transferred erroneously or for any reason by the USER shall not be refunded to the USER under any circumstances.
The USER understands and agrees that RYPAY is not a party to the contract between the USER and the merchant establishment. RYPAY does not endorse any advertiser or merchant linked to its website. Furthermore, RYPAY is under no obligation to monitor the merchant establishment's service/products used by the USER. The merchant establishment alone will be responsible for all obligations under the contract, including (without limitation) warranties or guarantees. Any dispute with or complaint against any merchant establishment must be directly resolved by the USER with the merchant establishment. It is clarified that RYPAY shall not be responsible or liable for any deficiency in goods and/or services purchased using RYPAY wallet/card.
Any payment made erroneously by the USER to any merchant establishment or any erroneous transfer to any person shall not be refunded to the USER by RYPAY under any circumstances.
Any web-link on the platform to a third-party site is not an endorsement of that web-link. By using or browsing any such other web-link, the USER shall be subject to the terms and conditions in relation to that web-link.
In the event of any dispute (defined below), RYPAY records shall be binding as the conclusive evidence of the transactions carried out through the use of the wallet and/or card.
RYPAY will not be responsible for recovering the money in case the account holder initiates a fund transfer to an unintended or incorrect account. RYPAY shall monitor frequent instances of refunds taking place in specific wallets and/or cards to be in a position to substantiate with proof for audit/scrutiny purposes.
These following terms and conditions shall be applicable to the provision of any fund transfer and fund collection facility provided/facilitated by RYPAY. The USER shall provide correct beneficiary details to RYPAY at the time of availing the said facility. The USER shall be solely responsible for entering wrong beneficiary details like incorrect virtual payment address or incorrect mobile number or account number or IFSC code, due to which the funds are transferred to an incorrect beneficiary. The USER agrees that the payment order shall become irrevocable when it is executed by RYPAY.
The USER is responsible for the accuracy and authenticity of the instructions provided to RYPAY and the same, if in the form and manner prescribed by RYPAY, shall be considered sufficient to operate the said facility. RYPAY shall not be required to independently verify the instructions. RYPAY has no liability if it does not or is unable to stop or prevent the implementation of any payment order issued by the USER. Once a payment order is issued by the USER, the same cannot be subsequently revoked by the USER.
All instructions, requests, directives, orders, and directions entered by the USER are based upon the USER’s decisions and are the sole responsibility of the USER.
Refunds (if any) in case of failed/returned/rejected/canceled transactions shall be applied to the respective wallet and/or card on receipt of funds to the extent that payment was made initially by debit to the wallet and/or card after deducting necessary service and statutory charges as applicable, even if such application of funds results in exceeding the limits prescribed. However, refunds in case of failed/returned/rejected/canceled transactions using any other payment instrument shall not be credited to the wallet and/or card of the USER.
For further assistance, please contact us at riyadhmicrofinancepvtltd@gmail.com or visit our website http://riyadhmicrofinance.com/.